Should the Retention Bolt become loose over time, or has worked loose during transit, then please use the supplied torx key to tighten the bolt back up. This only needs to be a quarter turn after the strain has been taken by the bolt.
If you were unable to find an answer to your query in our Platinum 3G support section or you require any further assistance, please contact our technical team via email at technical@monitoraudio.group or give us a call on +44 1268 740580.
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